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Complaints about internet service and others have all risen, according to regulator Ofcom. Virgin Media was the most complained-about provider across broadband, landline and paid TV, it said. It ...
On 29 June 2020, Virgin Media announced that customers on their "Ultimate Oomph" broadband, TV and phone package would receive a free speed boost from their M500 package to their new M600 package, [71] replacing 516 Mbit/s download and 36 Mbit/s upload with 636 Mbit/s download and 41 Mbit/s upload.
The company was formed in June 2021 as a 50:50 joint venture between Liberty Global and Telefónica through the merger of their respective Virgin Media and O2 UK businesses. [2] [3] [4] O2 UK is focused on mobile phone telecommunications, and Virgin Media is focused on broadband internet, set-top boxes and landline services.
The broadband service was 'uncapped', meaning that its use was unlimited and no extra charges were payable related to the amount of data downloaded. The offering included free webspace where customers could create their own websites, which was discontinued for new customers after the rebranding to Virgin Media. [17]
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