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Examples of customer service by artificial means are automated online assistants that can be seen as avatars on websites, [12] which enterprises can use to reduce operating and training costs. [12] These are driven by chatbots , and a major underlying technology to such systems is natural language processing .
Voice over Internet Protocol ... Example of residential network including VoIP. ... Some VoIP service providers use customer premises equipment (e.g., cable modems ...
A service delivery platform (SDP) is a set of components that provides a service(s) delivery architecture (such as service creation, session control and protocols) for a type of service delivered to consumer, whether it be a customer or other system.
Protocol ^ a b One-to-many / many-to-many communications primarily comprise presence information , publish/subscribe and groupchat distribution. Some technologies have the ability to distribute data by multicast , avoiding bottlenecks on the sending side caused by the number of recipients.
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Comparison of instant messaging protocols: Internet Protocol: List of IP protocol numbers: Link aggregation: List of Nortel protocols OSI protocols: List of network protocols (OSI model) Protocol stacks: List of network protocol stacks: Routing: List of ad hoc routing protocols: List of routing protocols: Web services: List of web service protocols