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The term break/fix or break'n fix refers to the fee-for-service method of providing information technology (IT) services to businesses.Using this method an IT solution provider performs services as needed and bills the customer only for the work done.
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on the business's needs regarding their ability to sufficiently serve their customers or users.
Geek Squad, Inc. is a subsidiary of American and Canadian multinational consumer electronics corporation Best Buy, headquartered in Richfield, Minnesota.The subsidiary was originally an independent company founded by "Chief Inspector" Robert Stephens on June 16, 1994, and offers various computer-related services and accessories for residential and commercial clients.
Tech Plus by AOL will provide around-the-clock tech support for all your devices coupled with computer and digital data protection services. • Tech Plus by AOL - Platinum - Tech Plus Platinum includes top of the line products to help protect your identity, personal data and devices, so that you have more control over your digital life.
The reinstallation can be done by downloading the operating system or by using a "restore disk" provided by the computer manufacturer. Eric Lundgren was fined and sentenced to U.S. federal prison in April 2018 for producing 28,000 restore disks and intending to distribute them for about 25 cents each as a convenience to computer repair shops. [21]
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