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ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
In April 2018, the Federal Trade Commission sent notice to six automobile, consumer electronics, and video game console manufacturers, later revealed through a Freedom of Information Act request to be Hyundai, Asus, HTC, Microsoft, Sony, and Nintendo, stating that their warranty practices may violate the Magnuson-Moss Warranty Act. [56]
Experian does not properly investigate consumer complaints of errors in credit reports, threatening their access to credit, employment and housing, the Consumer Financial Protection Bureau said ...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
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