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Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
The good news: there’s a way back in. The bad news: you’ll probably need a factory reset.
It's a question too many users ask, after they are already locked out and are attempting to recover their account. Given the incredible amount of personal and financial information we keep in our.