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  2. Wikipedia : Welcoming committee/Welcome templates

    en.wikipedia.org/.../Welcome_templates

    Not strictly a "new user" welcome (more like, a "don't go" template, or "welcome to independent editing"), retention templates are geared towards editor retention, that is, keeping editors active at Wikipedia who might otherwise leave.

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3]

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

  5. AOL Mail

    mail.aol.com/?offerId=webmail-landing-compuserve

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  6. Application for employment - Wikipedia

    en.wikipedia.org/wiki/Application_for_employment

    Experience requirements can be separated into two groups on an application: work experience and educational background. [10] Educational background is important because it allows a potential employer to evaluate an applicants' performance in school as well as make determinations as to personality and intelligence.

  7. Cover letter - Wikipedia

    en.wikipedia.org/wiki/Cover_letter

    Students are often asked to submit a cover letter for an internship application. Such cover letters should include examples of extracurricular and academic experiences. Despite this specific information, cover letters for internships should have a standard business letter format. The application letter, responds to a known job opening.

  8. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success, also known as customer success management or client advocacy, is a business strategy focused on helping customers achieve their goals when using a product or service. It involves providing support and guidance to ensure customers get value from their investments.

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Automation prevents this by having pre-recorded audio messages that help customers solve their problems. For example, an automated contact center may be able to re-route a customer through a series of commands asking him or her to select a certain number to speak with a particular contact center agent who specializes in the field in which the ...