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  2. Google Digital Garage - Wikipedia

    en.wikipedia.org/wiki/Google_Digital_Garage

    Google Digital Garage is a nonprofit program designed to help people improve their digital skills. [1] It offers free training, courses and certifications [ 2 ] [ 3 ] via an online learning platform .

  3. GCFLearnFree.org - Wikipedia

    en.wikipedia.org/wiki/GCFLearnFree.org

    The website offers dozens of free, self-paced tutorials in technology, Microsoft Office, work and career, reading, math, and everyday life. [ 3 ] [ 4 ] All tutorials can be accessed with no registration required, but users can also create a free edu.GCFGlobal.org account to track their learning history and create transcripts of completed ...

  4. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    The number of levels a business uses to organize their technical support group is dependent on the business's needs regarding their ability to sufficiently serve their customers or users. The reason for providing a multi-tiered support system instead of one general support group is to provide the best possible service in the most efficient ...

  5. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

  6. Google Get Your Business Online - Wikipedia

    en.wikipedia.org/wiki/Google_Get_Your_Business...

    Google Get Your Business Online is a program launched by Google in 2011 aimed at increasing the web presence of small businesses and cities by providing free advice on search engine optimization and helping business owners update their information on Google for free. [1] The program started rolling out across the US in 2012.

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