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  2. Conversational commerce - Wikipedia

    en.wikipedia.org/wiki/Conversational_commerce

    Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, [1] chatbots on messaging apps or websites, voice assistants [2]) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.

  3. List of chatbots - Wikipedia

    en.wikipedia.org/wiki/List_of_chatbots

    A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

  4. Mopar - Wikipedia

    en.wikipedia.org/wiki/Mopar

    Mopar (a portmanteau of "motor" and "parts") [1] is an American car parts, service, and customer care division of the former Chrysler Corporation, now owned by Netherlands-based automobile manufacturer Stellantis. It serves as a primary OEM accessory seller for Stellantis companies under the Mopar brand.

  5. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

  6. Virtual assistant - Wikipedia

    en.wikipedia.org/wiki/Virtual_assistant

    Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [3] Into the 2020s, the emergence of artificial intelligence based chatbots, such as ChatGPT, has brought increased capability and interest to the field of virtual assistant products and services. [4] [5] [6]

  7. Delivery firm’s AI chatbot swears at customer and criticises ...

    www.aol.com/delivery-firm-ai-chatbot-swears...

    An artificial intelligence chatbot used by delivery firm DPD swore and heavily criticised the company when prompted to by a customer.. The company has since disabled part of its chatbot service ...

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