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A dispatcher is a communications worker who receives and transmits information to coordinate operations of other personnel and vehicles carrying out a service. [1]
Dispatch is a procedure for assigning employees (workers) or vehicles to customers. Industries that dispatch include taxicabs , couriers , emergency services , as well as home and commercial services such as maid services, plumbing , HVAC , pest control and electricians .
Flight dispatchers are legally 50% responsible for the safety of every flight they dispatch. The pilot in command of the flight holds responsibility for the other 50%. A flight dispatcher has the legal authority to refuse to dispatch a flight if safety is in any way in question, as does the pilot in command. This is known as 'Co-Authority ...
Computer-assisted dispatch systems use one or more servers located in a central dispatch office, which communicate with computer terminals in a communications center or with mobile data terminals installed in vehicles. There are a multitude of CAD programs that suit different department needs, but the fundamentals of each system are the same.
9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.
A train dispatcher (US), rail traffic controller (Canada), train controller (Australia), train service controller (Singapore) or signaller (UK), is employed by a railroad to direct and facilitate the movement of trains over an assigned territory, which is usually part, or all, of a railroad operating division. The dispatcher is also responsible ...
A police radio dispatcher's desk from the Netherlands. Emergency service response codes are predefined systems used by emergency services to describe the priority and response assigned to calls for service. Response codes vary from country to country, jurisdiction to jurisdiction, and even agency to agency, with different methods used to ...
Emergency Medical Dispatch (EMD) refers to a system that enhances services provided by Public Safety Answering Point (emergency) call takers, such as municipal emergency services dispatchers. It does so by allowing the call taker to quickly narrow down the caller's type of medical or trauma situation, so as to better dispatch emergency services ...