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In the US, an estimated 8–10% of in-store sales is returned whereas online sales may result in 25–40% returns. In Asia and Europe, less than 5 percent of purchases are returned. [ 5 ] US shoppers returned $396 billion worth of purchases in 2018 – brick-and-mortar and online, according to the National Retail Federation (NRF). [ 6 ]
Darwin, colloquially referred to as the Ikea Monkey, is a male Japanese macaque who attracted international media attention in 2012 after images of him wandering an Ikea store in North York, Ontario, Canada, went viral.
All customers were advised to return them to the nearest IKEA store or discard them immediately. [107] July 11, 2018: IKEA recalled their IKEA brand (LURVIG) pet water dispensers due to a suffocation hazard to pets. Customers were advised to discontinue use and return the pet water dispensers to the nearest IKEA store. [90]
Later it became known that IKEA does not plan to sell its business, but expected to return to Russia within two years. [41] By October 2022, IKEA laid off about 10,000 Russian employees. [42] In September 2023, the MEGA chain of 14 supermarkets, then owned by Ingka, was bought by the Russian Gazprombank. [43]
IKEA, the world's biggest furniture group, said on Wednesday it had bought a minority stake in U.S. tech startup Optoro whose software helps retailers manage returns in a more efficient way.
Happy Returns LLC is an American software and reverse logistics company that works with online merchants to handle product returns. Purchased items can be returned in person without boxes or labels at third-party locations known as "Return Bars" including The UPS Store, Staples Inc., , and Ulta Beauty stores, [1] with specific locations searchable on Happy Returns’ website.
A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...
"As-is online is a new service that provides an even more affordable option for IKEA Family members, by allowing you to view and reserve gently used products online," reads a description on its ...