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  2. Clear an outstanding balance on an inactive account - AOL Help

    help.aol.com/articles/mailing-address-to-clear...

    AOL Inc. Billing Operations & Services 11955 Democracy Dr Dept. # 5627 Reston VA 20190-5662. Contact customer service. Once you've sent us this information, contact AOL customer service within 5-7 business days to confirm we've received your payment.

  3. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.

  4. Get Support-AOL Help

    help.aol.com/contact

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    • Premium Services - We list each Premium Service as a separate item on your bill. Your billing statement provides a detailed breakdown of the subscription fee, including benefits, required government taxes, and any additional fees. • Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a ...

  6. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  7. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free ...

  8. Account Management - AOL Help

    help.aol.com/products/my-account

    AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account. Account Management · Apr 26, 2024

  9. Options available if an AOL account owner passes away

    help.aol.com/articles/options-available-if-an...

    A copy of the death certificate of the AOL account holder, issued in the United States. If a death certificate is not available, please contact AOL Customer Service at 800-827-6364. You can request the suspension or cancellation of billing and premium services through this form.