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A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
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In the hotel industry, the general manager is the head executive responsible for the overall operation of an individual hotel establishment including financial profitability. The general manager holds ultimate managerial authority over the hotel operation and usually reports directly to a regional vice president, corporate office, and/or hotel ...
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Chintan Dadhich, general manager of the Conrad New York Downtown hotel and recipient of Hilton Americas’ 2021 General Manager of the Year Award, stopped by TODAY on June 28 to offer some vital ...
In July 2017, the company launched RoomIt by CWT, dedicated to hotel distribution. [8] [9] On February 18, 2019, the company announced that it was rebranding as CWT. [10] On July 31, 2020, the Register reported that CWT was the victim of a ransomware incident a week earlier, in which they paid US$4.5 million. [11]