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Professional communication draws on theories from fields as different as rhetoric and science, psychology and philosophy, sociology and linguistics.. Much of professional communication theory is a practical blend of traditional communication theory, technical writing, rhetorical theory, adult learning theory, and ethics.
Workplace communication is the process of exchanging information and wisdom, both verbal and non-verbal between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust and ...
Work etiquette is a code that governs the expectations of social behavior in a workplace.This code is put in place to "respect and protect time, people, and processes." [1] There is no universal agreement about a standard work etiquette, which may vary from one environment to another.
Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.
Organizational communication considers how to motivate individuals within an organization by ensuring human needs are met in the workplace. [15] Modern organizational communication studies consider work-from-home and remote work structures, a phenomenon that emerged during the COVID-19 pandemic as digital communication took the forefront. [16]
The work of an organizational communication professional consists in developing communication plans that seek to restore trust, not only in the organization but the leaders and in all the people who work for it, in verbally promoting ethical behaviors and generating spaces of communication that help support institutional values.