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Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
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Follina is the name given to a remote code execution (RCE) vulnerability, a type of arbitrary code execution (ACE) exploit, in the Microsoft Support Diagnostic Tool (MSDT) which was first widely publicized on May 27, 2022, by a security research group called Nao Sec. [5] This exploit allows a remote attacker to use a Microsoft Office document template to execute code via MSDT.
It is complemented by Get Help, a feature introduced in Windows 10 that enables the user to contact Microsoft directly but does not allow for remote desktoping or screen sharing. Before Quick Assist was introduced in Windows 10, Windows XP and later Windows versions offered a similar feature called Windows Remote Assistance .
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Windows Server 2003 Support Tools includes 70 different tools. [3] For instance, WinDiff is a GUI tool for comparing files and folders. [4] [5] NetDiag is a CLI tool for diagnosing network problems. [6] This tool is command-line version of the Network Troubleshooter that can be found in Windows Help and Support Center.
Microsoft Knowledge Base (MSKB) was a website repository of over 150,000 articles made available to the public by Microsoft Corporation for technical support. [1] It contained information on many problems encountered by users of Microsoft products. Each article bore an ID number and articles were often referred to by their Knowledge Base (KB ...
Microsoft will no longer provide security updates or technical support for devices operating on Windows 7 and 8.1, effective January 10, 2023. This may affect how your device works with AOL products if you continue to use an older version of the software.