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Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.
Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems
Salesforce.com, an American technology company; A sales team This page was last edited on 30 December 2019, at 00:35 (UTC). Text is available under the Creative ...
Salesforce has a goal of getting a billion AI agents to its clientele over the next year, and some companies like Saks, OpenTable, and Wiley are already deploying the company’s technology.
Salesforce's status as a system of record gives it staying power, but in our view doesn’t give it any advantage in providing AI solutions that require dynamic data with rich context versus the ...
With such a strong backdrop in mind, the analysts say top picks like Salesforce, HubSpot and Microsoft should benefit most from the potential for agentic AI, with 36%, 21% and 23% upsides from ...
On June 10, 2019, Tableau was acquired by Salesforce in an all-stock deal worth $15.7 billion, being the largest acquisition in Salesforce's history at the time. [40] In March 2021, Tableau announced the appointment of Mark Nelson as president and CEO, replacing Adam Selipsky. [41] Current CEO of Tableau is a longtime Salesforce exec Ryan Aytay ...
Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...