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  2. Change request - Wikipedia

    en.wikipedia.org/wiki/Change_request

    A change request is declarative, i.e. it states what needs to be accomplished, but leaves out how the change should be carried out. Important elements of a change request are an ID, the customer (ID), the deadline (if applicable), an indication whether the change is required or optional, the change type (often chosen from a domain-specific ontology) and a change abstract, which is a piece of ...

  3. Change management (engineering) - Wikipedia

    en.wikipedia.org/wiki/Change_management...

    Table 1: Role descriptions for the change request management process Role Description Customer: The customer is the role that requests a change due to problems encountered or new functionality requirements; this can be a person or an organizational entity and can be in- or external to the company that is asked to implement the change.

  4. Software configuration management - Wikipedia

    en.wikipedia.org/wiki/Software_configuration...

    Software configuration management (SCM), a.k.a. software change and configuration management (SCCM), [1] is the software engineering practice of tracking and controlling changes to a software system; part of the larger cross-disciplinary field of configuration management (CM). [2] SCM includes version control and the establishment of baselines.

  5. Change control - Wikipedia

    en.wikipedia.org/wiki/Change_control

    For the IT and software industries, change control is a major aspect of the broader discipline of change management. Typical examples from the computer and network environments are patches to software products, installation of new operating systems , upgrades to network routing tables, or changes to the electrical power systems supporting such ...

  6. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    An individual RT ticket in Request Tracker 5. Organizations of all sizes use Request Tracker to track and manage workflows, customer requests, and internal project tasks of all sorts. Among other things, RT offers custom ticket lifecycles, seamless email integration, configurable automation, and detailed permissions and roles.

  7. Change control board - Wikipedia

    en.wikipedia.org/wiki/Change_control_board

    The authority of the Change Control Board may vary from project to project (see e.g. Consensus-based decision making), but decisions reached by the Change Control Board are often accepted as final and binding. A typical Change Control Board might consist of the development manager, the test lead, and a product manager.

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  9. Template:New edit request - Wikipedia

    en.wikipedia.org/wiki/Template:New_edit_request

    This template must be followed by a complete and specific description of the request, that is, specify what text should be removed and a verbatim copy of the text that should replace it. "Please change X" is not acceptable and will be rejected; the request must be of the form "please change X to Y". The edit may be made by any autoconfirmed user.