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Sentiment analysis (also known as opinion mining or emotion AI) is the use of natural language processing, text analysis, computational linguistics, and biometrics to systematically identify, extract, quantify, and study affective states and subjective information.
NetOwl – suite of multilingual text and entity analytics products, including entity extraction, link and event extraction, sentiment analysis, geotagging, name translation, name matching, and identity resolution, among others. PolyAnalyst - text analytics environment. PoolParty Semantic Suite - graph-based text mining platform.
Sentiment Analysis: assigns a polarity (positive, negative, neutral) to a document or to the individual topics or attributes appearing in a document (aspect-based sentiment). Text Clustering: discovers the underlying themes in a document collection and groups these documents according to their similarities and their adherence to those themes.
The term text analytics also describes that application of text analytics to respond to business problems, whether independently or in conjunction with query and analysis of fielded, numerical data. It is a truism that 80% of business-relevant information originates in unstructured form, primarily text. [9]
Relate unstructured text with structured data such as dates, numbers or categorical data for identifying temporal trends or differences between subgroups or for assessing relationship with ratings or other kind of categorical or numerical data. Visualization tools to visualize and interpret text analysis results: Dendrogram with optional bar chart
Clarabridge offers customer experience software as a service (SaaS) using AI-powered text and speech analytics. The data typically used for analysis comes from social media (such as Facebook, Twitter, or review sites), call center notes, email, chats, and surveys.