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In 2009, BT announced that Openreach would connect 2.5 million British homes to the higher speed FTTP network service by 2012 and 25% of the UK. [7] In July 2010 Openreach signed an £ 800 million contract with ECI Telecom to help it service and create a fibre-optic network serving 18 million households in the UK. [ 8 ]
BT originally stated that it would accrue annual savings of £1 billion when the transition to the new network was completed, and hoped to have over 50% of its customers transferred by 2008 (see External links below for current progress on the roll-out of optical fibre by Openreach). Capital expenditure was put at £10 billion over five years ...
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
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Founded in 2002, Fleet Solutions was responsible for the management of BT's 35,000 vehicles (29,000 of which were Openreach vehicles) as well as providing management to a further 50,000 vehicles for other organisations. [9] Two months later, Fleet Solutions' new owner, Aurellius, dropped BT from its name as it rebranded to Rivus Fleet Solutions ...
BT Wholesale sells the service to ISPs and IPTV providers, who use it to provide ADSL services to customers over Openreach telephone lines. [ citation needed ] The IPstream product covers the transport of data between the end-user's premises and an interconnect point of the ISPs choice, such as their main colocation facility, which is served by ...