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  2. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  3. Remote desktop software - Wikipedia

    en.wikipedia.org/wiki/Remote_desktop_software

    Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]

  4. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    Conditional Access; ADFS support; While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to ...

  5. Desktop sharing - Wikipedia

    en.wikipedia.org/wiki/Desktop_sharing

    Desktop sharing is a common name for technologies and products that allow remote access and remote collaboration on a person's computer desktop through a graphical terminal emulator. The most common two scenarios for desktop sharing are: Remote login; Real-time collaboration

  6. AnyDesk - Wikipedia

    en.wikipedia.org/wiki/AnyDesk

    Scammers use AnyDesk and similar remote desktop software to obtain full access to the victims' computer by impersonating a technical support person. [30] [31] [32] The victim is asked to download and install AnyDesk and provide the attackers with access. When access is obtained, the attackers can control the computer and move personal files and ...

  7. Remote Utilities - Wikipedia

    en.wikipedia.org/wiki/Remote_Utilities

    Remote Utilities provides full control over the remote system and allows to view the remote computer without disrupting its user. The connection is established via an IP address or the Internet ID and it has an IP filtering system allowing to restrict access to only certain IP addresses. [5] [6] It has the following connection modes: [7] [8] [9]

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