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Knowledge work (e.g., writing, analyzing, advising) is performed by subject-matter specialists in all areas of an organization. Although knowledge work began with the origins of writing and counting, it was first identified as a category of work by Drucker (1973). [24]
In the 1970s Peter Drucker (1974) may have been the first to describe knowledge workers and knowledge work.. Knowledge is created and used by people. Strassman (1985) described the transformation of work in the electronic age from the standpoint of education and training for managers and employees, human aspects of the working environment, and issues of morale, motivation, privacy, and ...
Peter Drucker discussed the knowledge economy in the book The Effective Executive 1966, [22] [31] where he described the difference between the manual workers and the knowledge workers. The manual worker is the one who works with their own hands and produces goods and services.
Knowledge growth in the communications industry is generally produced by research and development. It is referred to as a medium-knowledge service because of its lower levels of investment in knowledge workers than the high-knowledge services like medicine, education, and the aerospace industry. [4]
Knowledge-intensive services are a specialized part of knowledge-work and knowledge economy, where the main capital of a knowledge worker is the ability to develop and use knowledge at knowledge organizations or knowledge-intensive companies, also known as KICs.
Personal knowledge management (PKM) is a process of collecting information that a person uses to gather, classify, store, search, retrieve and share knowledge in their daily activities (Grundspenkis 2007) and the way in which these processes support work activities (Wright 2005).
Knowledge retention is part of knowledge management. It helps convert tacit form of knowledge into an explicit form. It is a complex process which aims to reduce the knowledge loss in the organization. [67] Knowledge retention is needed when expert knowledge workers leave the organization after a long career. [68]
The value of the labor produced by marginalized digital workers in the digital or gig economy has yet to be recognized formally through labor laws. [2] In many cases, individuals who work in digital labor are considered to be self-employed and are not protected by their employer from fluctuations in the economy. [3] Based on Marxian economic ...