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Use a secure option to access AOL Mail. Use an app password. Use AOL Desktop Gold. Use the AOL Mail website: https://mail.aol.com; Install the AOL app on your Android or iOS device. Keep your current application, but follow the steps below to ensure it's syncing with our secure sign-in method. Please note, not all third-party email apps are ...
Update your browser autofill settings - If your browser remembers passwords, you may need to update your autofill settings after changing your password. Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4. Follow the on-screen prompts to complete the process. Sign in with 2-step for phone. 1.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
The option to enable biometrics as a sign-in method may not yet be available for you. If you see the option to enable it when you sign in, follow the prompts to complete the process.
If you no longer have your Security Key, use these steps: Go to the Sign-In Helper. Sign in and go to the AOL Account Security page. Turn off Security Key 2-Step Verification. When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your Account Security settings.
• Viewing from web-based email - Emails from AOL will include icons that will indicate it is either Official mail or Certified mail, depending on the type of email you received. • Viewing from 3rd-party apps - The AOL icons won't appear in apps, even if the email is truly from us. Check the sender's email address without opening the email ...