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Health information-seeking behaviour (HISB), also known as health information seeking, health seeking behaviour or health information behaviour, refers to how people look for information about health and illness. [1] HISB is a key strategy for many people to understand their health problems and to cope with illness. [2]
Information-seeking behavior is a more specific concept of information behavior. It specifically focuses on searching, finding, and retrieving information. Information-seeking behavior research can focus on improving information systems or, if it includes information need, can also focus on why the user behaves the way they do.
These are: Antecedents, information field, and information seeking actions. The antecedents are those factors that determine how an information consumer will receive the information. Those factors are: Demographics, personal experience, salience, and beliefs. These factors are fluid and can change during the health information seeking process.
The concepts of information seeking, information retrieval, and information behaviour are objects of investigation of information science. Within this scientific discipline a variety of studies has been undertaken analyzing the interaction of an individual with information sources in case of a specific information need , task, and context.
Information seeking can also be called “active communication behavior.” Actively communicating members of publics look for information and try to understand it when they obtain the information. Thus, publics whose members seek information become aware publics more often than publics whose members do not communicate or who only process ...
In cases in which a physician has difficulty explaining complicated medical concepts to a patient, that patient may be inclined to seek information on the internet. [8] A consensus exists that patients should have shared decision making, meaning that patients should be able to make informed decisions about the direction of their medical treatment in collaboration with their physician. [9]
Kolcaba's theory of comfort explains comfort as a fundamental need of all human beings for relief, ease, or transcendence arising from health care situations that are stressful. [1] Comfort can enhance health-seeking behaviors for patients, family members, and nurses. [2] The major concept within Katharine Kolcaba's theory is the comfort.
This assessment helps the provider choose whether to provide information to the seeker or not. During the decision phase, the provider also gets to determine how and in what way to convey the sought-after information. For example, the information provider can decide to respond to a seeker's request face-to-face or by email.