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Q: I booked four Lufthansa tickets from Brussels to San Francisco through Kiwi.com in 2021. Lufthansa canceled the flight. Kiwi.com offered to request a refund. We have received two automated ...
In this case, a significant delay means the bag was not delivered within 12 hours of the passenger's domestic flight arriving at its gate, or 15 to 30 for international flights - depending on the ...
The new rule mandates that refunds are automatically processed by an airline if a passenger’s flight is “canceled or significantly changed, and they do not accept the significantly changed ...
However, passengers have to first file a mishandled baggage report with an airline. They are entitled to a refund if their luggage is not delivered within 12 hours of a domestic flight arriving at ...
The rule also applies to checked bag fees if your luggage is delayed by more than 12 hours, or if an airline does not provide extra services that a passenger already purchased, like in-flight Wi-Fi.
The new U.S. Department of Transportation's final rule requires airlines to issue automatic refunds in various situations, like a canceled flight.
In 2023, almost 196,000 flights from U.S. airports were canceled, and even more were late. According to the Department of Transportation, that number represents the lowest rate of scheduled flight ...
Under the provision, passengers are entitled to a full refund or voucher if a flight is canceled or significantly delayed and they choose not to take an alternate flight provided by the airline.