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  2. Ishikawa diagram - Wikipedia

    en.wikipedia.org/wiki/Ishikawa_diagram

    Sample Ishikawa diagram shows the causes contributing to problem. The defect, or the problem to be solved, [1] is shown as the fish's head, facing to the right, with the causes extending to the left as fishbones; the ribs branch off the backbone for major causes, with sub-branches for root-causes, to as many levels as required.

  3. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.

  4. Quality circle - Wikipedia

    en.wikipedia.org/wiki/Quality_circle

    Attributions of quality circles' problem-solving failure vary across participants of QCs: Management, supporting staff, and QC members. [18] There are seven basic quality improvement tools that circles use: Cause-and-effect diagrams (sometimes called Ishikawa or "fishbone" diagrams) Pareto charts; Process mapping, data gathering tools such as ...

  5. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    D0 also incorporates standard assessing questions meant to determine whether a full G8D is required. The assessing questions are meant to ensure that in a world of limited problem-solving resources, the efforts required for a full team-based problem-solving effort are limited to those problems that warrant these resources.

  6. Root cause analysis - Wikipedia

    en.wikipedia.org/wiki/Root_cause_analysis

    In science and engineering, root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. [1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [2] rail transport, or nuclear plants), medical diagnosis, the healthcare industry (e.g., for epidemiology ...

  7. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    A root cause is the identification and investigation of the source of the problem where the person(s), system, process, or external factor is identified as the cause of the nonconformity. The root cause analysis can be done via 5 Whys or other methods, e.g. an Ishikawa diagram.

  8. Kaoru Ishikawa - Wikipedia

    en.wikipedia.org/wiki/Kaoru_Ishikawa

    Kaoru Ishikawa was born in Tokyo, the eldest of the eight sons of Ichiro Ishikawa. In 1937, he graduated from the University of Tokyo with an engineering degree in applied chemistry. After college, he worked as a naval technical officer from 1939 to 1941. From 1941 to 1947, Ishikawa worked at the Nissan Liquid Fuel Company. In 1947, Ishikawa ...

  9. Five whys - Wikipedia

    en.wikipedia.org/wiki/Five_whys

    It is a major component of problem-solving training, delivered as part of the induction into the Toyota Production System. The architect of the Toyota Production System, Taiichi Ohno , described the five whys method as "the basis of Toyota's scientific approach by repeating why five times [ 5 ] the nature of the problem as well as its solution ...