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Mid-office automation captures Passenger name record technically abbreviated as PNR data from a variety of global distribution systems (Sabre, Galileo, Amadeus, and Worldspan) sources and lets travel agencies create custom business rules to validate reservation accuracy, monitor travel policies, perform file finishing, prepare itineraries/invoices and process ticketing.
It worked by having a Host Interface Processor (HIP) at each travel company. These would emulate a number of terminals, translate the messages, codes and addresses, wrap them in SMARTs own communications protocol, and provide the interface over Datex to the various travel agencies. There was, of course, functionality to limit access.
Sabre Global Distribution System, owned by Sabre Corporation, [1] is a travel reservation system used by travel agents and companies to search, price, book, and ticket travel services provided by airlines, hotels, car rental companies, rail providers and tour operators.
Amadeus IT Group, S.A. (/ ˌ æ m ə ˈ d eɪ ə s aɪ ˈ t iː /) is a major Spanish multinational technology company that provides software for the global travel and tourism industry. It is the world's leading provider of travel technology that focus on developing software for airlines, hotels, travel agencies, and other travel-related businesses.
Lola.com is a software as a service (SaaS) company based in Boston, Massachusetts. It is best known for developing corporate travel management and expense software for web browsers, the App Store and Google Play. [1] The company was founded in 2015 by former Kayak.com executives, Paul M. English and Bill O'Donnell. [2] [3]
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