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Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).
1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.
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Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.
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Windows 7, Windows 8, Windows 8.1, Windows 10 266 MHz or faster computer processor 1024 x 768 or higher screen resolution recommended 1 GB RAM, 512 MB free hard disk space Internet connection
Finally, Microsoft is rolling out a new Quick Assist app that’s meant to give the family IT person the ability to take remote control of their parents’ or grandparents’ Windows 11 PCs to ...
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