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Demandware is a software technology company headquartered in Burlington, Massachusetts, that provides a cloud-based unified e-commerce platform for retailers and brand manufacturers around the world. Founded in 2004, Demandware was acquired by Salesforce in 2016 for $2.8B. [2] The company was subsequently renamed Salesforce Commerce Cloud. [3]
Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget . The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding.
Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales , customer service , marketing automation , e-commerce , analytics , artificial intelligence , and application development.
Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...
Consider mobile options: some system like Salesforce.com can be combined with other mobile device application. Ask about security: consider whether the cloud CRM solution provides as much protection as your own system. Make sure the sales team is on board: as the frontline of enterprise, the launched CRM system should be the help for sales.
HCL Commerce Cloud (formerly known as WebSphere Commerce and WCS (WebSphere Commerce Suite)) [2] is a proven e-commerce solution designed to support extremely high transaction and site traffic volumes on a single deployed instance and supports all business models including B2C, B2B, B2B2C, D2C and MarketPlaces.
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