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A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations .
The term safe work procedure (SWP) originated in Victoria, Australia, and is predominantly used as a risk management tool by industries throughout Australia, particularly in the mining sector. SWPs are also referred to using other terms, such as standard operating procedure (SOP). A safe work procedure is a step by step description of a process ...
The operations manual is the documentation by which an organisation provides guidance for members and employees to perform their functions correctly and reasonably efficiently. [1] It documents the approved standard procedures for performing operations safely to produce goods and provide services. [2] Compliance with the operations manual will ...
SOP Template headings could include: 1.0 Scope 2.0 References (documents that were used as reference material to create this SOP) 3.0 Definitions and/or acronyms 4.0 Method (This can include a flowchart and a grid or table describing the process steps.
Runbook automation (RBA) [8] is the ability to define, build, orchestrate, manage, and report on workflows that support system and network operational processes. Areas of a business ideal for IT automation are Operations Teams, Service Desk, Network Operations Center's (NOC's), Cloud Operations, Integrations, and Automation Center of Excellence (CoE).
Software reviews and audit. v. t. e. A concept of operations (abbreviated CONOPS, CONOPs, [1] or ConOps[2]) is a document describing the characteristics of a proposed system from the viewpoint of an individual who will use that system. Examples include business requirements specification or stakeholder requirements specification (StRS).
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