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The prospect of airlines losing luggage looms larger than ever. Here’s what to do to help prevent your baggage from being delayed or lost – and what to do if it’s gone forever.
Here are some strategies you can take to help avoid losing a bag or at least minimize the impact of delayed, lost, stolen and damaged luggage.
Nearly 2 million bags were mishandled by airlines in 2021, and 2022’s numbers will likely be similar after thousands of delays and cancellations this holiday period.
According to Jennifer Gregory, CEO and founder of Vegas Food & Fun, 21 days is generally the cutoff point (varies by airline) in which it is no longer delayed luggage but a lost baggage claim.
The baggage claim area generally contains the airline's customer service counter for claiming oversized baggage or reporting missing or damaged baggage. Some airports require that passengers display their baggage receipt obtained at check-in so that it can be positively matched against the bag they are trying to remove from baggage reclaim.
Lost luggage is luggage conveyed by a public carrier such as an airline, seafaring cruise ship, shipping company, or railway which fails to arrive at the correct destination with the passenger. In the United States, an average of 1 in 150 people have their checked baggage misdirected or left behind each year.
That’s an improvement on 2022, which saw a whopping 7.6 bags lost per 1,000 passengers — but still well up on pre-pandemic numbers. In 2019, 5.6 bags were lost per 1,000 flyers.
It tracks and follows baggage for up to 100 days and collaborates with other services. The World Tracer internet interface allows passengers to track their bags by entering a transaction number. Whenever baggage is found without an owner, it can be registered as on-hand baggage.