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  2. Business letter - Wikipedia

    en.wikipedia.org/wiki/Business_letter

    Business letters can have many types of content, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a ...

  3. Non-apology apology - Wikipedia

    en.wikipedia.org/wiki/Non-apology_apology

    A non-apology apology, sometimes called a backhanded apology, empty apology, nonpology, or fauxpology, [1] [2] is a statement in the form of an apology that does not express remorse for what was done or said, or assigns fault to those ostensibly receiving the apology. [3] It is common in politics and public relations. [3]

  4. Apology (act) - Wikipedia

    en.wikipedia.org/wiki/Apology_(act)

    The way the apology is given affects the outcome and the process of forgiveness. [4] For example, putting genuine emotion into an apology generally helps resolve disputes more quickly and helps rid negative emotions faster. When responding to a crisis, there are multiple implications and ethical standards organizations and groups might follow.

  5. Can a goodwill letter get late payments removed from your ...

    www.aol.com/finance/goodwill-letters-payments...

    A goodwill letter is a formal letter sent to a creditor, lender or collection agency to request forgiveness for a late payment or other negative item on your credit report. In the letter, you ...

  6. Compose and send emails in AOL Mail

    help.aol.com/articles/aol-mail-compose-and-contacts

    2. In the "To" field, type the name or email address of your contact. 3. In the "Subject" field, type a brief summary of the email. 4. Type your message in the body of the email. 5. Click Send. Want to write your message using the full screen? Click the Expand email icon at the top of the message.

  7. Turn on or off vacation response in New AOL Mail

    help.aol.com/articles/turn-on-or-off-vacation...

    Turn a vacation response on or off. 1. Click on the Settings icon | select More settings. 2. Click Vacation response. 3. Toggle on or off Enable vacation response. 4. Select the dates you want it active. 5. Enter your response message. 6. Click Save. Turn on another response for specific domains. 1. Toggle on or off Add another response. 2.

  8. Use full headers to find delivery delays or a forged email's ...

    help.aol.com/articles/use-full-headers-to-find...

    An email's full headers include information about how it was routed and delivered as well as information about the true sender of the email. View the full headers to find out where an email was delayed or who really sent an email with a forged address. View an email's full header. 1. Sign in to your AOL Mail account. 2. Click on an email to ...

  9. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!