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  2. Auto dialer - Wikipedia

    en.wikipedia.org/wiki/Auto_dialer

    In computer telephony an automatic dialler (shortened to an autodialler or more simply in context just a dialler, and also known as an outbound dialler) is a computer system that makes outgoing calls from a call centre to customers from call agents based upon a loaded list of contacts.

  3. Callback (computer programming) - Wikipedia

    en.wikipedia.org/wiki/Callback_(computer...

    The following REBOL/Red code demonstrates callback use. As alert requires a string, form produces a string from the result of calculate; The get-word! values (i.e., :calc-product and :calc-sum) trigger the interpreter to return the code of the function rather than evaluate with the function. The datatype! references in a block!

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The modern contact centre includes automated call blending of inbound and outbound calls as well as predictive dialing capabilities, dramatically increasing agents' productivity. New implementations of more complex systems require highly skilled operational and management staff that can use multichannel online and offline tools to improve ...

  5. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Cloud-based phone system is a further advancement in the direction as it allows operators to access all the features and benefits of call center telephony over the Web against an affordable & flexible pay-as-you-go subscription model. Thus, in-house infrastructure deployment to manage public switched telephone networks, storage, communication ...

  6. Direct inward dial - Wikipedia

    en.wikipedia.org/wiki/Direct_inward_dial

    However, the service may be combined with direct outward dialing (DOD) allowing PBX extensions direct outbound calling capability with identification of their DID telephone number. In the United States the feature was developed by AT&T in the 1960s, patterned upon the earlier IKZ service of the Deutsche Bundespost in Germany.

  7. Code::Blocks - Wikipedia

    en.wikipedia.org/wiki/Code::Blocks

    Code::Blocks supports multiple compilers, including GCC, MinGW, Mingw-w64, Digital Mars, Microsoft Visual C++, Borland C++, LLVM Clang, Watcom, LCC and the Intel C++ compiler. Although the IDE was designed for the C++ language, there is some support for other languages, including Fortran and D. A plug-in system is included to support other ...

  8. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

  9. FXO and FXS - Wikipedia

    en.wikipedia.org/wiki/FXO_and_FXS

    An outbound "extender" is an automated local number at a service bureau in the larger city. A suburban subscriber (who can call the city itself locally but is long distance to suburbs on the other side) could call the extender locally, get a city dial tone and dial back out locally to the larger area.