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Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.
Headsets using Bluetooth v1.0 or v1.1 generally consist of a single monaural earpiece, which can only access Bluetooth's headset/handsfree profile. Depending on the phone's operating system, this type of headset will either play music at a very low quality (suitable for voice) or will be unable to play music at all.
Windows Sound System (WSS) is a sound card specification developed by Microsoft, released at the end of 1992 for Windows 3.1. It was sold as a bundle which included an ISA sound card, a microphone , a pair of headphones and a software package.