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According to ITIL, SAM is defined as “…all of the infrastructure and processes necessary for the effective management, control, and protection of the software assets…throughout all stages of their lifecycle.” [1] Fundamentally intended to be part of an organization's information technology business strategy, the goals of SAM are to ...
Software asset management is a comprehensive strategy that has to be addressed from top to bottom in an organization to be effective, to minimize risk. A software compliance audit is an important sub-set of software asset management and is covered in the above referenced standards. At its simplest it involves the following:
International standards in the ISO/IEC 19770 [1] family of standards for IT asset management address both the processes and technology for managing software assets and related IT assets. Broadly speaking, the standard family belongs to the set of Software Asset Management (or SAM) standards and is integrated with other Management System Standards.
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
IEEE software life cycle; Software project management; Software quality assurance; Software requirements specification; Software configuration management; Software design description; Software test documentation; Software verification and validation; Software user documentation; Software reviews and audit
CMDBs can be used for many things, including but not limited to: business intelligence, software and hardware builds, inventory, [4] impact analysis for change management, [5] and incident management. In the context of ITIL, the use of CMDBs is as part of infrastructure operations and support. The CMDB represents the authorized configuration of ...