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In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press ...
RingCentral Office features include call auto-attendant, company directory, call forwarding and handling, multiple extensions, a mobile app for iPhone and Android, Business SMS, video conferencing and screen-sharing, and fax. [42]
HERO Hosted PBX is a SIP-based hosted IP-PBX business phone system, [1] first released in 2008 by Canadian telecommunications software provider Dialexia.The HERO (Hosted Enterprise Remote Office) software allows users to connect multiple phones (e.g., extensions, ring groups, etc.), share lines among several phones and implement business PBX telephone phone features such as voicemail, caller ...
Microsoft Teams is a team collaboration application developed by Microsoft as part of the Microsoft 365 family of products, offering workspace chat and video conferencing, file storage, and integration of proprietary and third-party applications and services.
In business telephony, a telephone extension may refer to a phone on an internal telephone line attached to a private branch exchange (PBX) or Centrex system. The PBX operates much as a community switchboard does for a geographic telephone numbering plan and allows multiple lines inside the office to connect without each phone requiring a ...
At its Build 2018 event on May 7, 2018, Microsoft presented the Your Phone app, which allowed users to use their PCs to see recent photos on their Android based phones, and to send SMS messages. [12] Your Phone was released as part of the Windows 10 October 2018 Update (1809), as a replacement of the legacy Phone Companion app. [ 13 ]
Because of the convergence of wired and wireless communications, such services may also include support of a variety of multi-modal handheld and desktop end user devices. This service, when offered for multiple extensions or phone numbers is sometimes also called Unified Voice-mail.
Skype for Business Server (formerly Microsoft Office Communications Server and Microsoft Lync Server) is real-time communications server software that provides the infrastructure for enterprise instant messaging, presence, VoIP, ad hoc and structured conferences (audio, video and web conferencing) and PSTN connectivity through a third-party gateway or SIP trunk. [3]