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An intranet is an access-restricted network used internally in an organization. An intranet uses the same concepts and technologies as the World Wide Web and Internet. This includes web browsers and servers running on the internet protocol suite and using Internet protocols such as FTP, TCP/IP, HTML, and Simple Mail Transfer Protocol (SMTP).
The eCRM or electronic customer relationship management encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. . Electronic CRM concerns all forms of managing relationships with customers through the use of information technology
While an intranet is generally restricted to employees of the organization, extranets may also be accessed by customers, suppliers, or other approved parties. [6] Extranets extend a private network onto the Internet with special provisions for authentication, authorization and accounting (AAA protocol).
An extranet is a controlled private computer network that allows communication with business partners, vendors and suppliers or an authorized set of customers. It extends intranet to trusted outsiders. It provides access to needed services for authorized parties, without granting access to an organization's entire network.
A web portal is a specially designed website that brings information from diverse sources, like emails, online forums and search engines, together in a uniform way.Usually, each information source gets its dedicated area on the page for displaying information (a portlet); often, the user can configure which ones to display.
The Internet (or internet) [a] is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) [b] to communicate between networks and devices. It is a network of networks that consists of private , public, academic, business, and government networks of local to global scope, linked by a broad array of ...
SharePoint is a collection of enterprise content management and knowledge management tools developed by Microsoft.Launched in 2001, [8] it was initially bundled with Windows Server as Windows SharePoint Server, then renamed to Microsoft Office SharePoint Server, and then finally renamed to SharePoint.
Intranet portal is a Web-based tool that allows users to create a customized site that dynamically pulls in Internet activities and desired content into a single page. By providing a contextual framework for information, portals can bring S&T (Science and Technology) and organizational "knowledge" to the desktop.