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In the airline industry, available seats are commonly referred to as inventory. The inventory of an airline is generally classified into service classes (e.g. economy, premium economy, business or first class) and any number of fare classes, to which different prices and booking conditions may apply.
Before the introduction of SABRE, the airline's system for booking flights was entirely manual, having developed from the techniques originally developed at its Little Rock, Arkansas, reservations center in the 1920s. In this manual system, a team of eight operators would sort through a rotating file with cards for every flight.
An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket , which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket ).
In order to book a ticket on a flight, a sales agent would call into the right booking office and request information on a particular flight. The booking agent would then walk over to a filing cabinet and retrieve the flight card. They would then return to the phone to tell the sales agent if there were any seats available.
The MARS-1 train ticket reservation system was designed and planned in the 1950s by the Japanese National Railways' R&D Institute, now the Railway Technical Research Institute, with the system eventually being produced by Hitachi in 1958. [6] It was the world's first seat reservation system for trains. [7]
Booking codes are the identifiers used by the airline's revenue management department to control how many seats can be sold at a particular fare level. For example, a plane may have 25 economy seats still available and the airline may show it in a reservation system as Y7 K5 M4 T6 E3 which indicates how many of each booking class can be ...