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2. Customer interaction management - Wikipedia

   en.wikipedia.org/wiki/Customer_interaction...

   Normally, a CIM application will be deployed in a contact centre and used by the agents while communicating with clients customers of the organisation. [ 2 ] [ 3 ] Customer Interaction Management systems handle communication across multiple different channels , such as (but not exclusive to) e-mail , SMS , telephone , Instant Messaging ...

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

4. Juniper Networks - Wikipedia

   en.wikipedia.org/wiki/Juniper_Networks

   Juniper Networks, Inc. is an American multinational corporation headquartered in Sunnyvale, California.The company develops and markets networking products, including routers, switches, network management software, network security products, and software-defined networking technology.

5. Finance News & Latest Business Headlines - AOL.com

   www.aol.com/finance

   Get breaking Business News and the latest corporate happenings from AOL. From analysts' forecasts to crude oil updates to everything impacting the stock market, it can all be found here.

6. Clienteling - Wikipedia

   en.wikipedia.org/wiki/Clienteling

   Software-based clienteling has been said to have the advantage of collecting data about clients across different interaction channels in a searchable and retrievable database for later use. [6] Clienteling software may also provide digital tools on mobile devices or fixed workstations aimed at enabling retailers to establish long-lasting ...

7. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.