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In the early 1980s, Bell Labs received a patent for what became AT&T's "Advanced 800 Service", a computer-controlled system where any toll-free number could point to any destination number, such as to a small business local number instead of a special InWATS line, and an itemized bill generated only for the calls the business actually received.
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A number offering a directory inquiries service allowing people to request to be put through to a mobile phone number was established in June 2009. [14] 118 800 proved to be controversial, however, when it was revealed that it was making available 15 million mobile numbers that it had bought from market researchers. [15]
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Prior to the development of customer-dialed toll-free service many telephone companies provided the service by operator assistance for telephone subscribers without dial telephones (manual service). Operator-assisted toll-free calling included the Zenith number service introduced in the 1930s in the U.S. and Canada, as well as the manual ...
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