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  2. Limited English Proficiency (LEP) - HHS.gov

    www.hhs.gov/civil-rights/for-individuals/special-topics/limited-english...

    Limited English Proficiency (LEP) Our mission at the HHS Office for Civil Rights (OCR) is to ensure that people have equal access and opportunity to participate in HHS-funded programs. We focus on reducing barriers for individuals with limited English proficiency (LEP). We also help covered entities understand and comply with their language ...

  3. Limited English Proficiency Resources for Effective Communication

    www.hhs.gov/civil-rights/for-individuals/special-topics/hospitals-effective...

    OCR Resources. Breaking Down the Language Barrier: Translating English Proficiency Policy into Practice Video (CC) – A collaboration of the Departments of Agriculture, HHS, and Justice. Chart for Bilingual Interpreters – Sample notification list for providing information on staff and outside interpreter services. (PDF document)

  4. Example of a Policy and Procedure | HHS.gov

    www.hhs.gov/civil-rights/for-providers/clearance-medicare-providers/example...

    Original documents being submitted for translation will be in final, approved form with updated and accurate legal and medical information. (b) Facilities will provide translation of other written materials, if needed, as well as written notice of the availability of translation, free of charge, for LEP individuals.

  5. Know Your Rights - Language Access in Health and Human Services -...

    www.hhs.gov/sites/default/files/hhs-ocr-language-access-know-rights-english.pdf

    Language Help for Everyone – Important Rights. • You cannot be left out, denied benefits, or discriminated against by any health care provider, such as doctors, nurses, hospitals, clinics, or social services. • You have the right to receive health care in-person or remotely, including telehealth, websites, and mobile apps, free from ...

  6. Centers for Medicare & Medicaid Services Language Access Plan...

    www.hhs.gov/sites/default/files/cms-language-access-plan-2024.pdf

    OFFICE OF EQUAL OPPORTUNITY AND CIVIL RIGHTS (OEOCR) Centers for Medicare & Medicaid Services Director, OEOCR 7500 Security Boulevard North Building, Room N3-22-16 Baltimore, Maryland 21244-1850 Main Number: (410) 786-5110 FAX Number (410) 786-9549 Email: CMSCivilRightsProgram@cms.hhs.gov.

  7. Resources for Covered Entities - HHS.gov

    www.hhs.gov/civil-rights/for-providers/resources-covered-entities

    Under Section 1557 of the Affordable Care Act (ACA), covered entities are required to post notices of non-discrimination and availability of language assistance services and auxiliary aids and services that alert individuals with limited English proficiency (LEP) to the availability of language assistance services and individuals with disabilities to the availability of auxiliary aids and ...

  8. 405-Must Medicaid CHIP and Medicare Part A providersoffering...

    www.hhs.gov/civil-rights/for-individuals/faqs/must-medicaid-medicare-and-chip...

    200 Independence Avenue, S.W. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Disclaimer Policy: Links with this icon ( ) mean that you are leaving the HHS website. The Department of Health and Human Services (HHS) cannot guarantee the accuracy of a non-federal website.

  9. Know Your Rights Language Access in Health and Human Services -...

    www.hhs.gov/sites/default/files/hhs-ocr-language-access-know-rights-french.pdf

    Language Help for Everyone – Important Rights. • You cannot be left out, denied benefits, or discriminated against by any health care provider, such as doctors, nurses, hospitals, clinics, or social services. • You have the right to receive health care in-person or remotely, including telehealth, websites, and mobile apps, free from ...

  10. How can states get Federal funds to help pay for language...

    www.hhs.gov/civil-rights/for-individuals/faqs/how-can-states-get-federal-funds...

    Federal funding to help states and health providers pay for language services is primarily available through Medicaid and the Children’s Health Insurance Program (CHIP). Under the Children’s Health Insurance Program Reauthorization Act of 2009 (CHIPRA), enhanced federal funding for Medicaid and CHIP is available for state expenditures for ...

  11. Shesh Narayan LLC d/b/a Citgo / Shane’s, DAB No. 3137 (2024)

    www.hhs.gov/about/agencies/dab/decisions/board-decisions/2024/board-dab-3137/...

    The ALJ first determined that Respondent’s limited fluency in English did not constitute an extraordinary circumstance because “Respondent was apprised, in multiple instances, of the opportunity to obtain an interpreter or translation services free of [charge] but failed to do so.” Id. at 3. Next, the ALJ agreed with CTP that “it was ...