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• Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.
While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser and wipe out all the little unwanted bits of info that have been stored, making it overall run better.
Ad blockers insert code into your browser to block ads, which can negatively impact website performance, break functionality, and even hide messages in AOL Mail. We recommend unblocking AOL Mail websites to avoid facing these issues. Doing this will also unblock ads. Adjust Other settings
A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive. 1. Launch AOL Desktop Gold. 2. Sign in with your username and password. 3.
If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the list of sites you allow pop-ups from. • Manage pop-ups in Edge • Manage pop-ups in Safari • Manage pop-ups in Firefox • Manage pop-ups in Chrome
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
In versions of Firefox that display a single, orange "Firefox" button: click the "Firefox" button and click "Options". Select the "Advanced" section, and go to the "Network" tab, and click the "Clear Now" button. Then click "OK". When Firefox displays a menu bar, from the "Edit" or "Tools" menu, choose "Preferences" or "Options".
If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer:. If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.