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  2. After action report - Wikipedia

    en.wikipedia.org/wiki/After_action_report

    Analytical AARs are formal documents intended to serve as aids to performance evaluation and improvement, by registering situation–response interactions, analyzing critical procedures, determining their effectiveness and efficiency, and proposing adjustments and recommendations.

  3. Human performance technology - Wikipedia

    en.wikipedia.org/wiki/Human_performance_technology

    Human performance technology (HPT), also known as human performance improvement (HPI), or human performance assessment (HPA), is a field of study related to process improvement methodologies such as organization development, motivation, instructional technology, human factors, learning, performance support systems, knowledge management, and training.

  4. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    The plan–do–check–act cycle is an example of a continual improvement process. The PDCA (plan, do, check, act) or (plan, do, check, adjust) cycle supports continuous improvement and kaizen. It provides a process for improvement which can be used since the early design (planning) stage of any process, system, product or service.

  5. Hotwash - Wikipedia

    en.wikipedia.org/wiki/Hotwash

    These events are usually used to create the after action review/improvement plan. Hotwash is a term picked up in recent years by the Emergency Preparedness Community, likely as a result of Homeland Security and other government agencies' involvement in disaster planning.

  6. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    A performance indicator or key performance indicator (KPI) is a type of performance measurement. [1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [ 2 ]

  7. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). [1]