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  2. The Most Common Customer Service Mistakes Small ... - AOL

    www.aol.com/most-common-customer-mistakes-small...

    Good customer service makes a customer feel heard. Always make sure to respond promptly, courteously, and with solutions. Alert: highest cash back card we've seen now has 0% intro APR until 2025

  3. 6 common hotel booking mistakes (and how to avoid them) - AOL

    www.aol.com/finance/2016-03-22-6-common-hotel...

    U.S. News spoke with travel industry experts to find out what some of these common oversights are and how travelers can easily avoid these blunders the next time they make a hotel reservation. 1 ...

  4. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  5. Hospitality law - Wikipedia

    en.wikipedia.org/wiki/Hospitality_law

    Hospitality law is a legal and social practice related to the treatment of a person's guests or those who patronize a place of business. Related to the concept of legal liability, hospitality laws are intended to protect both hosts and guests against injury, whether accidental or intentional.

  6. Hotel television systems - Wikipedia

    en.wikipedia.org/wiki/Hotel_television_systems

    Hotel television systems (sometimes also referred to as hotel TV) are the in-suite television content presented in hotel rooms, other hotel environments and in the hospitality industry for in-room entertainment, as well as hospitals, assisted living, senior care and nursing homes. These services may be free for the guest or paid, depending on ...

  7. Better Business Bureau (BBB) complaints and accreditation ...

    www.aol.com/lifestyle/better-business-bureau-bbb...

    With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...

  8. Talk show - Wikipedia

    en.wikipedia.org/wiki/Talk_show

    A talk show is a television programming, radio programming or podcast genre structured around the act of spontaneous conversation. [1] [2] [3] A talk show is distinguished from other television programs by certain common attributes. [4] In a talk show, one person (or group of people or guests) discusses various topics put forth by a talk show ...

  9. Hotel - Wikipedia

    en.wikipedia.org/wiki/Hotel

    A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided inside a hotel room may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a refrigerator, and other kitchen facilities, upholstered chairs, a television, and en-suite bathrooms. Small ...