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  2. Request for quotation - Wikipedia

    en.wikipedia.org/wiki/Request_for_quotation

    A request for quotation (RfQ) is a business process in which a company or public entity requests a quote from a supplier for the purchase of specific products or services. RfQ generally means the same thing as Call for bids (CfB) and Invitation for bid (IfB). [1] An RfQ typically involves more than the price per item.

  3. Customer experience system - Wikipedia

    en.wikipedia.org/wiki/Customer_experience_system

    A customer experience system is a business and operational support system (BSS/OSS) intended to help service providers to improve customer experience. In the past, communications service providers ( wired communication , wireless , broadband cable , satellite ) and other companies competed through product differentiation and price points .

  4. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience has emerged as a vital strategy for all retail businesses that are facing competition. [12] According to Holbrook & Hirschman studies [13] (1982) customer experience can be defined as a whole event that a customer comes into contact with when interacting with a certain business. This experience often affects the emotions of ...

  5. List of email subject abbreviations - Wikipedia

    en.wikipedia.org/wiki/List_of_email_subject...

    FYR, meaning For Your Reference. This is typically used in email subjects to send follow-up information about something the recipients already know. I, meaning Information. Used at the beginning of the subject. The recipient is informed that they do not have to reply to this email.

  6. Purchase order - Wikipedia

    en.wikipedia.org/wiki/Purchase_order

    An example of a purchase order request from a travel agent. A purchase order, often abbreviated to PO, is a commercial document issued by a buyer to a seller, indicating types, quantities, and agreed prices for products or services required. [1] It is used to control the purchasing of products and services from external suppliers. [2]

  7. Template:Request quotation - Wikipedia

    en.wikipedia.org/wiki/Template:Request_quotation

    Please add this template after a reference to an unquoted source that you think may be inaccurate, like this: {{Request quotation|date=December 2024}}This is used to request a direct quote from the cited source, so that it may be verified that the source can verify the statement or that the editor has interpreted the source correctly.

  8. Statement of work - Wikipedia

    en.wikipedia.org/wiki/Statement_of_work

    Many companies create their own customized version of SOWs that are specialized or generalized to accommodate typical requests and proposals they receive. However, it is usually informed by the goals of the top management as well as input from the customer and/or user groups. [1] Note that in many cases the statement of work is a binding ...

  9. Customer benefit package - Wikipedia

    en.wikipedia.org/wiki/Customer_Benefit_Package

    Adding unique goods or services like free Internet access inside the fast food restaurant gives the customer the ability to surf the Internet while enjoying a meal. Often a variant will become part of the CBP on a continuous basis, thus it becomes a permanent peripheral good or service. Customer benefit package