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The airline giant has recently seen its share of bad PR days, but according to one man, it's nothing new.
Untied.com was a website critical of United Airlines that logs complaints from passengers. The name untied.com transposes two of the letters of the name "United" and also suggests disorder. Kevin Simpson of the Denver Post said in 2000 that "The Untied.com phenomenon mirrors the online trend in consumer activism that has caught on with the ...
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
United Airlines plans to make it easier for customers to earn elite status through co-branded Chase credit cards, the latest airline to tweak its lucrative frequent flyer program to reward big ...
When the pandemic first started, airlines received a $50 billion bailout from the U.S. government. Yet airlines are receiving record complaints Did you get denied a refund when your flight was ...
United Airlines, Inc. is a major airline in the United States headquartered in Chicago, Illinois that operates an extensive domestic and international route network across the United States and six continents with more destinations than any airline.
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United Airlines has heard you. It has decided that it's high time it stopped using India-based call centers. As of the end of this month, dissatisfied customers will no longer be forced to contend ...