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The airline giant has recently seen its share of bad PR days, but according to one man, it's nothing new.
Airlines for America, an industry trade organization representing all four major airlines, said in a statement that "millions of people enjoy being a part of various loyalty programs, which allow ...
Untied.com was a website critical of United Airlines that logs complaints from passengers. The name untied.com transposes two of the letters of the name "United" and also suggests disorder. Kevin Simpson of the Denver Post said in 2000 that "The Untied.com phenomenon mirrors the online trend in consumer activism that has caught on with the ...
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
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membership card etc. MileagePlus is the frequent-flyer program of United Airlines that offers rewards to passengers traveling on certain types of tickets. [1] Following the 2010 merger agreement between United and Continental Airlines, United Mileage Plus was chosen to be the frequent-flyer program for the combined airline. [2]
If all that sounds complicated and you just want to skip the line to Premier Gold, well, there’s bad news: Not even United’s most elite rewards card–the United Club Infinite card–offers ...
The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...