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Twitter is increasingly being used as a business promotional tool. Twitter encourages this through "Twitter 101", a web-based tutorial aimed at business users. [125] For example, one of the notable business Twitter users is Dell, which reported $9m of its 2009 sales coming directly through Twitter and Facebook combined. [126]
Social media use by businesses includes a range of applications. Although social media accessed via desktop computers offer a variety of opportunities for companies in a wide range of business sectors, mobile social media, which users can access when they are "on the go" via tablet computers or smartphones, benefit companies because of the location- and time-sensitive awareness of their users.
Twitter has altered the trend algorithm in the past to prevent manipulation of this type with limited success. [55] The Twitter web interface displays a list of trending topics on a sidebar on the home page, along with sponsored content (see image). Twitter often censors trending hashtags that are claimed to be abusive or offensive.
Twitter, officially known as X since 2023, is a social networking service.It is one of the world's largest social media platforms and one of the most-visited websites. [4] [5] Users can share short text messages, images, and videos in short posts commonly known as "tweets" (officially "posts") and like other users' content. [6]
Twitter briefly tested a feature in 2022 that allowed users to set the current status—codenamed "vibe"— for a tweet or account, from a small set of emoji-phrase combinations. It would allow the user to either tag per-tweet, or on the profile level with it showing on tweets and the profile.
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An example of these are consumer advocacy groups and groups that criticize companies (e.g., lobby groups or advocacy organizations). Social media use in a business or political context allows all consumers/citizens to express and share an opinion about a company's products, services, business practices, or a government's actions.