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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    A DMV clerk helps a customer with paperwork.. Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services.

  3. Customer base - Wikipedia

    en.wikipedia.org/wiki/Customer_base

    The customer base is a group of customers who repeatedly purchase the goods or services of a business.These customers are a main source of revenue for a company. The customer base may be considered a business's target market, where customer behaviors are well understood through market research or past experience.

  4. Customer - Wikipedia

    en.wikipedia.org/wiki/Customer

    A drawing of an attorney with a client. The term client is derived from Latin clients or care meaning "to incline" or "to bend", and is related to the emotive idea of closure.

  5. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions.. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives. [1]

  6. Goods and services - Wikipedia

    en.wikipedia.org/wiki/Goods_and_services

    Goods are items that are usually (but not always) tangible, such as pens or apples. Services are activities provided by other people, such as teachers or barbers.Taken together, it is the production, distribution, and consumption of goods and services which underpins all economic activity and trade.

  7. Public utility - Wikipedia

    en.wikipedia.org/wiki/Public_utility

    The examples and perspective in this article deal primarily with the United States, the United Kingdom, and Ireland and do not represent a worldwide view of the subject. ...

  8. Public Services Commission of Malaysia - Wikipedia

    en.wikipedia.org/wiki/Public_Services_Commission...

    The Public Services Commission of Malaysia (Malay: Suruhanjaya Perkhidmatan Awam Malaysia; Jawi: سوروهنجاي ڤرخدمتن عوام ‎), abbreviated SPA or PSC, is established by Article 139 of the Constitution of Malaysia. It is responsible for the general administration of the Public Services of Malaysia's Federal Government.

  9. Dewan Bahasa dan Pustaka - Wikipedia

    en.wikipedia.org/wiki/Dewan_Bahasa_dan_Pustaka

    DBP Malaysia was established as Balai Pustaka in Johor Bahru on 22 June 1956, [1] It was placed under the purview of the then Malayan Ministry of Education.. During the Kongres Bahasa dan Persuratan Melayu III (The Third Malay Literary and Language Congress) which was held between 16 and 21 September 1956 in both Singapore and Johor Bahru, Balai Pustaka was renamed Dewan Bahasa dan Pustaka.

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