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Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
To uninstall the AOL Shield Pro browser: 1. Right click on the AOL Shield Pro desktop icon. 2. Click Open file location. 3. Double click Uninstall.exe in the AOL Shield Pro folder. 4. Click Yes to “Do you want to allow this app from an unknown publisher to make changes to your PC?”. 5. Follow the prompts to uninstall. 6.
Refer to our help article Download or upgrade your web browser for more information. Missing Emails, Folders, Favorites, Toolbar icons, Username on dialog box, and changes in settings not saving If you are missing items or your settings are not saving correctly, try the solutions listed below.
3. Click Download Now. 4. Open the DataMask by AOL application file. 5. Click Run. 6. Click Next. 7. Click I Agree to accept the License Agreement. 8. Select to reboot your computer now or later. 9. Click Finish. 10. Once your computer restarts, click Enable to allow the software to run on your browser.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues.
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