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  2. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    They will likely have you change your password, and their process may include changing your account number. Be sure to follow all their policies and procedures in a timely manner to keep risk to a ...

  3. Find and remove unusual activity on your AOL account

    help.aol.com/articles/find-and-remove-unusual...

    • Apps connected to your account - Apps you've given permission to access your info. • Recent account changes - Shows the last 3 password changes. Click show all to see all changes. IP addresses in Recent activity. Your IP address is your location online and each session should start with the same few sets of numbers.

  4. Recognize a hacked AOL Mail account

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.

  5. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:

  6. Someone hacked your account. Now what? How to navigate the ...

    www.aol.com/someone-hacked-account-now-navigate...

    Despite the common belief that you should change your password every few months, the National Institute of Standards and Technology recommends only changing it if there's evidence it's been ...

  7. Locked out of your email? Here's how to change and recover ...

    www.aol.com/news/change-gmail-password-heres...

    It's over, Gmail: Here's a step-by-step guide on how to delete your Gmail account Getting rid of subscriptions?: How to bring Spotify, Apple Music playlists with you

  8. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.

  9. How email spoofing can affect AOL Mail - AOL Help

    help.aol.com/articles/what-is-email-spoofing-and...

    A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.