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Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.
October, 2020: Clarabridge Launches Integration with Microsoft Dynamics 365 Customer Voice and Dynamics 365 [5] October, 2020: Clarabridge Launches Partnership with Facebook [ 6 ] October, 2021: Qualtrics completes acquisition of Clarabridge [ 7 ]
Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft Dynamics was previously a separate engineering unit until it got reorganised into the Cloud & Enterprise Group in June 2015. [39]
Nuance Communications, Inc. is an American multinational computer software technology corporation, headquartered in Burlington, Massachusetts, that markets speech recognition and artificial intelligence software.
Viva Engage (formerly Yammer) is an enterprise social networking service that is part of the Microsoft 365 family of products. [1] [2] [3] It is used mainly for private communication within organizations but is also used for networks spanning various organizations.
Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web), and ...
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